YOOX NET-A-PORTER GROUP
IS THE WORLD’S LEADING ONLINE LUXURY FASHION RETAILER
YOOX NET-A-PORTER GROUP is the world’s leading online luxury fashion retailer. The Group is a Global company with Anglo-Italian roots, the result of a game-changing merger, which in October 2015, brought together YOOX GROUP and THE NET -A-PORTER GROUP; the two companies had revolutionized the luxury fashion industry since their birth in 2000.
YOOX NET-A-PORTER GROUP is a unique business with an unrivalled offering including multi-brand in-season online stores NET-A-PORTER and MR PORTER, and multi-brand off-season online stores YOOX and THE OUTNET, as well as numerous ONLINE FLAGSHIP STORES, all “Powered by YNAP”. Through a joint venture established in 2012, YOOX NET -A-PORTER GROUP has partnered with Kering to manage the ONLINE FLAGSHIP STORES of several of the French group’s luxury brands.
In 2016, YOOX NET-A-PORTER GROUP joined forces with Symphony, an entity controlled by Mohamed Alabbar’s family, to establish a ground-breaking joint venture to create the Middle East’s undisputed leader for online luxury retail.
Uniquely positioned in the high growth online luxury sector, YOOX NET-A-PORTER GROUP has an unrivalled client base of more than 2.9 million high-spending customers, 29 million monthly unique visitors worldwide and combined 2016 net revenues of €1.9 billion. The Group has offices and operations in the United States, Europe, Japan, China and Hong Kong and delivers to more than 180 countries around the world. YOOX NET-A-PORTER GROUP is listed on the Milan Stock Exchange as YNAP.
YOOX NET-A-PORTER GROUP IN FIGURES
Active Customers Achieved in 2017
Orders in 2016
One order every 4 seconds in 2016
Combined Net Revenues in 2016
Monthly Unique Visitors in 2016
Over 180 Countries served
8 Local Offices (Milan, Bologna, UK, US, Japan, China, Hong Kong)
11 Customer Care Centres
7 Distribution Centres (US, UK, Italy, Hong Kong, Japan)
7 Digital Production Facilities (US, UK, Italy, China, Hong Kong, Japan)
11 Operational Languages
Dedicated couriers in selected markets to fulfil specific local needs
5,200 Drop-off point in Spain and France for delivery and returns
Butler Service (and authenticity RFid seal)
Same-day Delivery in London, Manhattan and Hong Kong