Terms and Conditions and Services
This Web site is managed and maintained by YOOX NET-A-PORTER GROUP S.p.A. (“YOOX NET-A-PORTER GROUP”). YOOX NET-A-PORTER GROUP is registered with the Milan Chamber of Commerce, and it’s tax code and under VAT ID number 02050461207, fully paid-up share capital of Euro 1,338,942.89. The YOOX NET-A-PORTER GROUP head office is in Italy, at Via Morimondo 17, 20143 Milan. If services on the Web site are performed by companies that are part of the YOOX NET-A-PORTER GROUP, YOOX NET-A-PORTER GROUP refers to the respective companies that are part of the group and the General Conditions of Use govern the relationships between the user and said company.
We wish to remind you that the services you may access through the website, as well as any new use of the same in addition to their current use (such as the launch of new services by YOOX NET-A-PORTER GROUP), will be subject to the General Terms and Conditions of Use. The user acknowledges that YOOX NET-A-PORTER GROUP does not assume any liability with regard to the availability and use of the services.
Remember that you can always contact YOOX NET-A-PORTER GROUP by email via the Contacts section.
YOOX NET-A-PORTER GROUP may amend or simply update these General Terms and Conditions of Use and the documents mentioned therein, at its sole discretion, in full or in part. Any amendments or updates to the General Terms and Conditions of Use will be announced to users on the www.ynap.com Home Page as soon as they are adopted, and will become binding as soon as they are published on the website in this same section.
We therefore ask that you frequently access this section to check whether any recent or updated General Terms and Conditions of Use of www.ynap.com have been published.
The General Terms and Conditions of Use are subject to the provisions of Legislative Decree No. 206 of 6 September 2005 (the “Consumption Code”) and, in particular, the provisions of Section II of the Consumption Code on distance sales contracts. It is understood that any reference on the site www.ynap.com to items of clothing or any other kind does not constitute an offer of sale, and that the images relating to the products, as well as the ways in which the same are presented on www.ynap.com, are intended merely to illustrate YOOX NET-A-PORTER GROUP’s activities.
If you do not agree, in full or in part, with the General Terms and Conditions of Use of www.ynap.com, we ask that you do not use our website.
A “cookie” is a small quantity of data, often containing a unique anonymous identification code, which is sent to the user’s browser by a web server web and is subsequently memorised on the computer’s hard drive. The cookie is then reread and recognised exclusively by www.ynap.com, the website which sent it, each time a subsequent connection is made. Cookies are present in some sections of www.ynap.com, with the aim of tracking users’ visits to the site. If you prefer not to receive cookies, you can change your browser settings to alert you to the presence of cookies, so that you can decide whether or not to accept them. You can also automatically reject all cookies by activating the relevant option on your browser. In both these cases, you may not be able to access all services.
The access and use of www.ynap.com, including viewing web pages and communicating with YOOX NET-A-PORTER GROUP, are activities conducted by our users exclusively for personal uses that are unrelated to any commercial, business or professional activity.
Remember that you will be solely and exclusively responsible for your use of www.ynap.com and its content. YOOX NET-A-PORTER GROUP cannot be considered responsible for any unlawful use of the website and its content by users.
Specifically, you will be solely and exclusively responsible for reporting any information or data that is inaccurate or false or that pertains to third parties without their express consent, as well as any incorrect use of the same.
The content of the website may contain inaccuracies or typographical errors. YOOX NET-A-PORTER GROUP cannot, in any circumstances and for any reason, be considered to be liable for any inaccuracies or errors, or for any damage caused by or resulting from the trust established by users based on information obtained from or through the website. The user will be exclusively responsible for checking the information and content that can be obtained via the website. The website and all information and content published on it may be amended at any time without prior notice.
Since all material will be downloaded or otherwise obtained through the use of the service at the user’s discretion and risk, all liability for any damage to computer systems or loss of data resulting from downloads performed by the user shall be incurred by the user, and may not be attributed to YOOX NET-A-PORTER GROUP. YOOX NET-A-PORTER GROUP rejects all liability for any damage resulting from the inaccessibility of the services present on the site or damage caused by viruses, damaged files, errors, omissions, interruptions to the service, deletion of content, problems related to the network, providers or telephone and/or electronic connections, unauthorised access, alterations to data, or the non-functioning and/or faulty functioning of the user’s electronic devices.
The user is responsible for the storage and correct usage of their personal information, including the credentials that enable them to access reserved services, as well as for any harmful consequences or damage that may arise for YOOX NET-A-PORTER GROUP or third parties as a result of the incorrect usage, loss or theft of said information.
YOOX has taken every possible precaution to prevent the publication on the website of content that describes or represents scenes or situations of physical or psychological violence or content that, depending on users’ sensibilities, may be considered to infringe civil beliefs, human rights or personal dignity, in all its forms and expressions. In any case, YOOX NET-A-PORTER GROUP cannot guarantee that the content of the website is appropriate or lawful in other countries outside of Italy. However, if said content is considered unlawful or illegal in some of these countries, we ask that you refrain from accessing our site, and, in any case, if you choose to access it, we wish to inform you that the use you decide to make of the services provided by www.ynap.com will be your exclusive personal responsibility. The content of the website may contain inaccuracies or typographical errors. YOOX NET-A-PORTER GROUP cannot, in any circumstances and for any reason, be considered to be liable for any inaccuracies or errors, or for any damage caused by or resulting from the trust established by users based on information obtained from or through the website. The user will be exclusively responsible for checking the information and content that can be obtained via the website. The website and all information and content published on it may be amended at any time without prior notice. Furthermore, YOOX NET-A-PORTER GROUP cannot safeguard users against malfunctions caused by their internet connection. We advise you to contact your internet service provider or to check that all internet connection and web content access devices are correctly activated, including your web browser. Although YOOX NET-A-PORTER GROUP will seek to do everything possible to guarantee continuous access to the website, ongoing changes to the internet and its content may not allow www.ynap.com to operate without suspensions, interruptions or discontinuity due to the need to perform updates to the website. YOOX NET-A-PORTER GROUP has adopted adequate technical and organisational measures to safeguard the security of its services on www.ynap.com and the integrity of data relating to traffic and electronic communications against non-permitted forms of use or access, and to prevent the risk of leakage, destruction or loss of confidential data and information not present on www.ynap.com in relation to its users, or unauthorised or unlawful access to said data and information.
Investor Relations section
Although reasonable care has been taken in the collection and presentation of the information contained on the website www.ynap.com, no guarantee is given in relation to the accuracy, completeness and usefulness of said information, or in relation to its possible uses by users, with the express waiver of any liability for errors or omissions. YOOX NET-A-PORTER GROUP does not assume any obligation or accept any liability that may arise from inaccuracies or omissions on www.ynap.com, unless they are due to wilful misconduct. Consequently, any person who takes decisions based on the information contained on www.ynap.com is fully responsible for said decisions. No information contained on this site constitutes or can be considered to constitute an invitation or request to invest or trade in financial instruments issued by YOOX NET-A-PORTER GROUP.
This site and the documents published thereon may contain statements of a forward-looking nature relating to future events and results of YOOX NET-A-PORTER GROUP based on current expectations, estimates, forecasts and projections concerning the activities in which YOOX NET-A-PORTER GROUP operates and the management’s estimates.
Specifically, inter alia, some statements relating to management targets, the performance of results and activities, margins, costs, return on capital and competition are by their nature forward-looking. Such forward-looking statements are only expectations and are subject to risks, uncertainties and hypotheses that are difficult to predict insofar as they concern events and depend on circumstances that may occur in future. Consequently, the actual results may differ from those implicitly or explicitly set out in a forward-looking statement. Any forward-looking statement made by or on behalf of YOOX NET-A-PORTER GROUP shall refer only to the date on which it was made. There is no commitment for YOOX NET-A-PORTER GROUP to update forward-looking information to reflect changes in expectations or any change in the events, conditions or circumstances on which the statement was based.
The published list of analysts and banks that follow YOOX NET-A-PORTER GROUP may not be complete and is subject to changes. All opinions, estimates or forecasts of results made by the analysts of these banks are personal opinions and do not represent the opinions, forecasts or expectations of YOOX NET-A-PORTER GROUP.
Industrial and intellectual property
The pages of this site are protected by copyright. Specifically, pursuant to Law 633/1941 (the Law on Copyright), the content of the site is protected against duplication, translation, and insertion or conversion into other media, including insertion or conversion using electronic means. The reproduction or economic exploitation or all or part of the content of this site is permitted only with the written consent of the beneficial owner. Both the content and the structure of the site are protected by copyright. Specifically, the duplication of information or data and the use of texts (or part thereof) or images contained on the site (except for photographs for press use) is permitted only with the written consent of the beneficial owner. Illustrations, pursuant to Article 1 of Law 633/1941, as subsequently amended and supplemented, are also protected by copyright. The right to publish and reproduce these designs is held entirely by the beneficial owner. The copyright on the designs also remains in force for designs automatically or manually added to an archive.
Nothing contained on this site serves to grant to third parties the industrial and intellectual property rights mentioned in this section. We reserve all intellectual property rights on the website.
The names of the products published on this website or of the companies mentioned, including where not indicated with the trademark registration symbol, are trademarks owned by third parties and are protected by the Law on Trademarks (Legislative Decree 30/2005, as subsequently amended and supplemented) and by the regulations on unfair competition.
Any use of these trademarks is expressly forbidden without the prior written consent of the trademark owner and, in particular, it is forbidden to use them in such a way as to create confusion among consumers with regard to the origin of the products or for sponsorship purposes, as well as in such a way as to degrade or discredit the owner of the trademark. All rights that are not expressly granted are reserved for the owner of the trademark.
Links to other websites
Links to the www.ynap.com website
The activation of links to the Home Page and other web pages of www.ynap.com that are publicly accessible must be shared with YOOX NET-A-PORTER GROUP in advance. In any case, the activation of direct links to the website will not be permitted if the requesting party intending to activate the link to www.ynap.com has in the past adopted commercial practices that are unfair or that do not comply with industry norms, or acts of unfair competition against YOOX NET-A-PORTER GROUP, or if YOOX NET-A-PORTER GROUP fears that such conduct may be adopted in future, or if the requesting party has in the past adopted, or it is feared that they may adopt in future, actions that discredit YOOX NET-A-PORTER GROUP, its website or its services. In any case, it is forbidden to activate deep frames or deep links to www.ynap.com or to perform unauthorised use of meta tags without YOOX NET-A-PORTER GROUP’s consent.
Limitation of liability and compensation
In addition to what is set forth in other provisions of the General Terms and Conditions of Use, YOOX NET-A-PORTER GROUP may not in any circumstances be considered liable for any harm arising from the use or impossibility of using the website, its content or its information, or any harm connected to the quality of the same.
Applicable law and resolution of disputes
The General Terms and Conditions of Use are governed by Italian law. In the event of any disputes arising from the General Terms and Conditions of Use between YOOX NET-A-PORTER GROUP and any of its end users, YOOX NET-A-PORTER GROUP guarantees, from now on, to fully adhere to and comply with the mediation service Risolvi Online. Risolvi Online is an independent institutional service offered by the Milan Mediation Chamber that allows a satisfactory agreement to be reached, with the aid of a neutral, competent mediator, in an amicable and secure way on the internet. For more information about how Risolvi Online is regulated or to send a mediation request, please visit the Risolvi Online website.
Notice pursuant to Art. 13 of Legislative Decree 196/2003 – the ynap.com website.
The data controller of the information collected through this website is YOOX NET-A-PORTER GROUP, with registered office in Italy at Via Morimondo, 17 – 20143 Milano (MI), business register number, tax code and VAT ID number 02050461207, fully paid-up share capital of Euro 1,338,193.05 (hereinafter “YOOX NET-A-PORTER GROUP”): YOOX NET-A-PORTER GROUP independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of such data
Optional or compulsory communication of personal data
Communicating your personal data to YOOX NET-A-PORTER GROUP when requested in any of the many instances where personal data is collected through the site may be essential in order to achieve the purposes set out by the communication itself, or might be voluntary.
The compulsory or optional nature of the data provision is specified each time – with reference to the specific data requested – at the point of input for each instance of data collection, by marking compulsory information with an asterisk (*).
If you refuse to communicate the information marked as compulsory to YOOX NET-A-PORTER GROUP, it will be impossible to achieve the main purpose of the specific data collection: such a refusal might, for example, make it impossible for YOOX NET-A-PORTER GROUP to provide certain services that are available on ynap.com.
However, communicating additional data to YOOX NET-A-PORTER GROUP, other than that marked as compulsory, is optional and will not produce any consequences with regard to the main purposes of the collection.
- updating, correction and integration of your personal data;
- cancellation, transformation into an anonymous form or the blocking of your personal data if processed in violation of the law, including data deemed unnecessary for the purposes for which it was collected or subsequently processed;
- certification that the operations described in letters a) and b) have been notified, including with regard to their contents, to the persons to whom your data has been communicated or disseminated, except in those instances where such certification turns out to be impossible or would require a clearly disproportionate deployment of means compared to the right protected.
You do, in any case, have the right to oppose all or part of the following:
- processing of your personal data, for valid reasons, even if pertinent to the purpose of collection;
- the processing of your personal data, for the purposes of advertisement or direct marketing mailings, or if used for the purposes of market surveys or commercial communications. You may freely exercise your rights at any time by sending a written request to YOOX NET-A-PORTER GROUP to the mailing address or to the e-mail address firstname.lastname@example.org – and we will reply promptly.
To ensure that your personal data is always exact, up-to-date, pertinent and complete, please advise us of any changes by writing to email@example.com.
Using the same methods, you may request a complete updated list of the data supervisors.
- to process data exclusively for the purposes and according to the methods illustrated in the notice presented to users at the time of its collection;
- to use data for other purposes, with respect to those specified at the time of collection, only where the user has expressed its express consent to such use;
- to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s) and only where monitored by a data supervisor; to not communicate, cede or transfer data to third parties for purposes exclusive to the third party unless the users have received prior warning and have granted their consent;
- to check requests to access personal data;
- to ensure that data is managed properly and legally, protecting user privacy and implementing appropriate measures for safeguarding and protecting the privacy, integrity and availability of the data provided by users.
How and why we process your personal data
Personal data processing is conducted primarily by means of information systems and electronic devices by YOOX NET-A-PORTER GROUP and other parties who, selected with care for their reliability and competence, conduct operations that are essential in order to achieve the purposes strictly related to the use of the website and its services.
In general, data is processed in order to provide the following services, which are available to those who visit our site:
- Necessary and automatic collection of data from the navigator pertaining to interaction with the website
- making contact with the supervisors of our services (Press Office, Business Development, Web Marketing, etc.)
- submitting an application to join our staff by sending us your CV and/or a letter asking to be considered for future positions.
In processing personal data that may directly or indirectly identify you, we aim to abide by the principle of strict necessity.
For this reason we have configured the site in such a way as to reduce use of your personal data to the absolute minimum.
E-mails sent to the addresses noted on this website include the subsequent acquisition of your address, which is needed to respond to the requests, as well as any other personal data that is entered in the message. The personal data that is voluntarily provided for informational requests or for sending informational material or proposals of various kinds is used for the sole purpose of performing the service or provision requested, and is communicated to third parties with the sole purpose of performing the service or provision required, and only in the event that it is necessary for such purpose, and upon prior notice.
Any other type of processing that is not related to the specific purpose for which you have communicated your personal data will be indicated in the information notice and will only be carried out by YOOX NET-A-PORTER GROUP if you have given your express consent.
There are, however, instances of data processing for which the law established that your consent is not required: for example, we wish to inform you that YOOX NET-A-PORTER GROUP can process your personal data without your consent if this is necessary to comply with a legal obligation or whenever this is necessary to fulfil contractual obligations entered into with you, or to fulfil your specific requests.
Finally, we wish to inform you that your personal data will not be transferred abroad to countries that do not belong to the European Union and that do not provide a sufficient level of privacy protection. If such a transfer should be necessary to provide you with the services, we wish to assure you that your personal data will not be transferred to countries that do not belong to the European Union and that do not provide a sufficient level of privacy protection unless specific agreements are entered into by YOOX NET-A-PORTER GROUP with such parties, in accordance with the applicable laws and regulations.
Parties who may process your personal data
YOOX NET-A-PORTER GROUP has decided to use third party companies to process your personal data, for certain specific activities. The companies that conduct such operations have been carefully selected and are experienced, capable and trustworthy, and offer sufficient guarantees that they will abide by the applicable laws and regulations that regulate data processing, including the security profile of such data.
These companies have therefore been appointed data supervisors, and they conduct their activities according to the instructions and under the control of YOOX NET-A-PORTER GROUP. We verify on a regular basis that they have precisely fulfilled the duties assigned to them and that they continue to offer sufficient guarantees of compliance with the provisions that govern the protection of personal data.
Your personal data is also processed by our employees assigned to specific services; the categories of employees involved in these activities depend on the purposes for which the data was communicated and are always specified in the notice displayed when you communicate your personal data.
Our site uses automatic systems to collect data that is not directly communicated by the user, such as cookies. A cookie is an application transmitted to the user’s hard disk; it does not contain any comprehensible information but associates the user with the personal information registered on the website. Cookies are stored on our server and no one has access to the information they contain.
Only YOOX NET-A-PORTER GROUP processes the information collected through cookies, and only in anonymous and aggregate form, in order to optimize our services and our site in relation to the specific requirements and preferences of our users.
Internet browsers have a function that makes it possible to delete cookies after each session. The browser provides instructions on the deletion procedure. Familiarise yourself with it.
The majority of browsers are configured to accept, control, or potentially disable cookies through the settings. We nevertheless remind you that disabling the navigation cookies or the functional cookies could cause the site to malfunction and/or limit the services we offer.
Below is the procedure to follow to manage cookies from the following browsers:
Internet Explorer: http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies
For more information on cookies and to manage your preferences for third party profiling cookies, please go to http://youronlinechoices.eu/.
To disable analytical cookies and prevent Google Analytics from collecting your navigation data, you can download the add-on component of the browser to deactivate Google Analytics: https://tools.google.com/dlpage/gaoptout.
However, YOOX NET-A-PORTER GROUP cannot guarantee to its users that the security measures adopted to protect the site, data transmission and information on the site, will limit or exclude any risk whatsoever of unauthorized access or dispersal of data via user devices: we advise you to ensure that your computer is equipped with appropriate software to protect both incoming and outgoing data transmission on the network, (such as up-to-date antivirus systems) and that your Internet service provider has also adopted adequate security measures to protect network data transmission (such as a firewall and antispamming filters).
Deep links to other websites
Our site includes deep links to other websites that may have no relation to us.
YOOX NET-A-PORTER GROUP does not control or monitor such websites or their contents.
If you wish to receive more information about how YOOX processes your personal data, please write a message and send it by e-mail to firstname.lastname@example.org. If you wish to know your rights and be updated on the current legislation on the protection of personal data, we suggest that you visit the site of the competent Authority, http://www.garanteprivacy.it/.
The Code guarantees that the processing of personal data must be conducted in accordance with the fundamental rights and liberties as well as the dignity of the person concerned, with particular reference to confidentiality, personal identity and the right to protection of personal data.
Companies of the YOOX Group
YOOX NET-A-PORTER GROUP operates on the Internet, through yoox.com, in countries other than Italy, including those located outside of the territory of the European Union, through subsidiaries forming part of the YOOX NET-A-PORTER GROUP.
Your data will not be disclosed to said companies without your consent, or if there are not equivalent requirements
We nevertheless remind you that Italian law applies in each instance in which personal data is processed by anyone using, for such processing, instruments that are located in the Italian territory, even if they are not electronic ones (unless they are used solely for the purposes of transit in the territory of the European Union), independently of whether it is established in the territory of another country, and even if it does not belong to the European Union.
Last updated October 2015.