As the world’s leading online luxury retailer we have a responsibility – and also an opportunity – to empower people to create a more sustainable future.

We must work as a catalyst, sharing knowledge, innovating, leading by example, to translate this vision into reality.

Our vision is based on three pillars:



Empowering women




Sustainability at a glance


33 years
average age
40% of our staff
are aged 30 or under
Over 75 nationalities among our employees
96% of employees have permanent contracts
Teaching children
the basics of coding in partnership
with Imperial College of London
The London Tech Hub, a new centre for innovation will
house a 20% increase in tech jobs at YNAP
40 business ideas generated from our tech team’s first “hackathon” for the next wave of luxury
Partnered with SDA Bocconi School of Management in Milan for a course in Digital Strategy Marketing and e-commerce for MAFED
employees are women

of YNAP new hires in 2016 were women
of middle and senior managers are women
Women leaders at YNAP paid on average 14%
more than male
YOOXYGEN is forming a partnership on responsible fashion with Parsons School of Design

Adherance to the Fur Free Retailer Program with all our multi-brand online stores
We are committed
to going 100% renewable
by 2020
Our new Mian distribution centre is targeting “excellent” level of BREEAM sustainable building certification



EDUCATION: Empowering potential

It is crucial for our expansion and long-term success that we find and develop young talent to take us forward and develop the luxury online industry.

We recognise the key role that our people play in our success and we defined developing talent as one of our priorities in our Five Year Plan. It is important that we continue to attract and retain the best talent in the industry and build an ecosystem of innovation.

We have made a significant contribution to developing talent in our industry and we will continue to invest the wider talent pool.

We are committed in investing in education for young people. We will continue to invest in digital education, developing the skills necessary for a thriving digital economy, creating a large and diverse talent pool from which our industry and wider communities will prosper.


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YNAP supports and promotes equality for women. We are proud of our ability to build a global workforce that empowers women leaders. We believe that empowering women and closing the gender pay gap is not only the right thing to do, but it’s a key business priority.

We are at the forefront of developments and contribute to the global dialogue on gender parity led by the UN Women Global Equal Pay coalition and the Equal Pay Pledge White House led initiative in the US under the Obama administration.

We believe that women are key to forging a better world and we celebrate inspiring women through our world-leading editorial content, partnerships and business initiatives.

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We commit to leading sustainability developments in our industry and collaborating with brands and suppliers to improve practices, this builds also on the tradition in promoting sustainability through YOOXYGEN, the first to market online shop-in-shop, exclusively dedicated to sustainable fashion.

We will endeavour to make responsible decisions that can help us to manage and reduce the social and environmental impacts of our business.

Caring for people, the environment and our communities will inform our long-terms decisions.

We commit to providing more information about supply chains, enabling customers to make informed choices about luxury fashion purchases.

We also commit to measuring and reporting the impacts of our business and working towards minimising impacts across our activities.

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Download the CEO letter

Download the Sustainability Report 2016