On July 6th YOOX NET-A-PORTER GROUP presented in London, during its Capital Markets Day, the compelling strategic plan “Fast Forward to 2020” to deliver growth over the years 2015 to 2020, as the Group moves to harness the tremendous potential offered by the luxury online retail market.
The online personal luxury goods market is expected to grow at an annual rate 15% over the next five years: YNAP is aiming for continued outperformance and a resulting increase in its share of the market. YNAP has already built an unmatched base of 2.5m high -value active customers globally, a unique asset that will be further developed through:
- Customer-centric approach, focused on Mobile usage,
- Personalised customer journey powered by Smart Data,
- Creative Content to delight our customers,
- Impeccable Service as part of the experience.
Find out more about YNAP 5 YEAR VISION in the document below and discover more about YNAP STRATEGIC PLAN in the Capital Markets Day section
