To advance positive change via our Infinity commitments, we seek continuous collaboration, transparency and independent advice, consulting a range of stakeholders and advisors with diverse perspectives and expertise, from our Executive Committee to our customers.
Over the years, we have been assessing which issues matter the most to our customers, brand partners and people. Our most recent materiality assessment in 2019 helped us identify changes in sentiment and expectations that our community was expecting to see, which helped inform our Infinity strategy.
Through this extensive engagement initiative, we identified 19 key topics that form the basis of Infinity, including sustainable packaging, carbon emissions and energy use, responsible sourcing and buying, and diversity and inclusion as leading topics from the assessment. We continue to facilitate customer panels for feedback on their biggest sustainability concerns, amidst global changing circumstances.
Together, the four areas of Infinity – Circular Business, Circular Culture, Planet Positive and People Positive – make up our holistic approach to sustainability and 10-year commitments.