We are committed to being part of an industry that not only mitigates negative impact but also invests in environmental restoration. Our ambition is to become climate positive, working with our partners to champion responsible practices within our value chain, protect precious ecosystems and leave a lasting positive impact on the planet.

As an international business with global reach, we want to harness both our scale and our innovation capabilities to find new solutions to environmental challenges across our offices, our distribution centres and our supply chain.


Take a look through our first wave of commitments, which we’ll be reviewing and adding to as we progress through our 10-year Infinity journey.

Become climate positive

Becoming climate positive means taking more carbon dioxide from the atmosphere than we generate. To do this, we will further decrease our business’ carbon emissions through a radical reduction strategy in line with a Science Based Target, whilst investing in offsetting projects to mitigate the emissions that we are unable to avoid in the short term. While our climate positive commitment is new, our work to reduce our carbon impact isn’t. As one of the first fashion businesses to join RE100, we are already on track to reach our ambitious goal of using 100% renewable power by the end of 2020.  

Our Commitment

Deliver CO2e reductions in line with a Science Based Target and become climate positive across our operations and private label value chain by 2030.

How we’ll measure it

  • Metric tonnes of net CO2e emitted (after carbon compensation)

Source and buy responsibly

We believe in supply chains that are systemically sustainable for people and nature. Our standards, outlined in our Supplier Code of Conduct, are in place to safeguard health and safety, animal welfare, human and labour rights, and the environment. We will continue to strengthen these standards, reflecting the policies which we’ve already had in place for many years– including the introduction of our Fur Free Policy in 2017 – constantly striving to improve our own practices as a company and advocating for better practice in the industry as a whole.

Our Commitment

Work with our suppliers and our brand partners to continuously elevate our standards for social and environmental responsibility.

How we’ll measure it

  • % of Tier 1 and Tier 2 suppliers assessed for our private labels
  • % of brand partners who demonstrate a rigorous commitment to continuous social and environmental improvement

Protect natural ecosystems

We see our distribution centres and offices as home and we want our home to embody our Infinity commitments. Across all our workspaces, we have committed to becoming plastic and waste-free and have launched multiple green workspace initiatives to create a Planet Positive experience for our employees.

We will build upon our heritage in sustainable, recyclable packaging, broadening our approach in the search for new innovative solutions to constantly reduce our environmental footprint and help our customers to do the same.  

Our Commitment

Become a zero-waste business by ensuring that 100% of our operational waste is reused, recycled or composted by 2023.

How we’ll measure it

  • % of packaging by weight that is recyclable
  • Total tonnage of waste generated by operations
  • % waste that is reused, recycled or composted

Sustainable Development Goals

Through our Planet Positive commitments, we’re directly contributing to the following United Nations Sustainable Development Goals:

Infinity Stories: Planet Positive

Read our stories to find out how we’ve laid the groundwork and are working to achieve our Infinity Planet Positive commitments.

The next frontier for fashion: becoming climate positive

YOOX NET-A-PORTER will become climate positive by 2030. See how we’re approaching this ambitious goal..

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Buying responsibly and sourcing with care

To connect customers with the joy of fashion, we depend on our valued supply chain partners and process. Learn how we are upholding high standards in sourcing and buying practices.

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A legacy of sustainable packaging 

In 2009 we introduced the ECOBOX, the first responsible packaging solution in luxury fashion e-commerce. This is the story behind the design.

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Circular Business

Enhance our ecosystem to empower fashion that never ends.

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Circular Culture

Make circular luxury available, desirable and intuitive for all our customers.

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People Positive

Champion diversity and inclusivity to unlock opportunities for our business, industry, and beyond.

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